Shipping and Returns
Handling Time: 1-2 Working Days - We usually fulfil orders placed before 3PM on the same working day.
Shipping Time: Shipping methods are displayed at the time of checkout. Depending on the carrier chosen, transit time is usually between 2-4 working days and tracking information might be made available.
Refunds and returns:
- We do not accept any returns.
- If there is an issue with the quality, please contact us via email on firstname.lastname@example.org and we can assess cases on an individual basis and a refund may be processed at the discretion of the management.
- All our beans are ground fresh as per your order on the day before shipping. Please choose grind options carefully as once the order is processed we will not be able to change this for you.